EOS Solutions enhance hospitality venues in three key areas:
- Customer & staff safety
- Customer service
- Business analytics
EOS Australia has successfully supported numerous hospitality venues in improving security and customer experience, including:
50+ hospitality venues and RSL clubs nationwide.
With our extensive range of hospitality sites, EOS Australia is well-equipped to deliver the ideal security solutions for your clients. Explore common challenges our clients have faced and discover how we provided effective solutions with added value.
Proven Hospitality Venues Security Solutions
Simplified Upgrades
A hotel with existing static cameras wants a cost-effective solution for improved coverage and a more comprehensive security system. However, infrastructure and heritage restrictions make running new cables difficult.
Read More
Facial Recognition
Ineffective identification of black listed persons:
Time consuming manual checks by reception and security staff to identify blacklisted individuals.
Premium Guest Experience
Unauthorised vehicles often occupy loading docks, frustrating staff and suppliers.
Guests struggle with check-in logistics, including navigating parking and reception.
Business Analytics
Long queues at check-in desks and dining areas frustrate guests which can negatively impact their overall experience.
Hotel Owners lack insights into customer behaviour patterns, limiting their ability to optimise service operations and marketing strategies effectively.
Duress Systems
Staff working in large hospitality venues face safety risks, as it is difficult to monitor all areas in real time
Emergency incidents often go unnoticed or have delayed response times due to the vastness of hotel premises, putting both staff and guests at risk.
